BETPLAY (LAST T&C CHECK: 19.04.2024)

Betplay has fair T&C, which are both well-structured and easy to read. We appreciate their same-day withdrawal policy, which applies before reaching the limits. Additionally, they do not mention any KYC requirements. However, they impose high wagering requirements on bonuses, which we do not recommend using.

Terms of Service

1. ACCEPTANCE OF THE TERMS OF SERVICE

These terms of service are entered into by and between You and (LAMA TECH, LIMITADA) (“Company”, “we” or “us”), organized under the laws of Costa Rica, having its registered address at Costa Rica. San Jose-San Jose Central,Mata Redonda, Avenida Doce Calle Noventa,Casa De Dos Pisos Color Blancaa Mano Izquierda. The following terms of service, (collectively, these “ToS”), govern your access to and use of the Website www.betplay.io. (“website”), including any content, functionality, and services offered on or through the website, whether as a guest or a registered user. You acknowledge and agree with our terms and conditions in with and without reservation.

These ToS come into force as soon as You access the website, by doing which you signify to betplay.io that You have read these ToS and accept them. By using any page of the Websites You signify that You agree entirely with these ToS and our Privacy Policy. If You do not want to agree to these ToS or the Privacy Policy, You must not access or use the website.

Your access to and use of the website, as well as all services on it, is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all users, visitors and others who access or the Service. Any use of Service without acceptance of the Terms of Service is not granted.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Website.

By accessing the Website or using any of the Services You confirm to be 18 years or older. If You are not 18 years or older You may not access betplay.io. Additionally, You may not access the website, if you are below the age of 18.

Betplay.io is a gambling website, do not connect to it if you are not allowed to gamble for legal, health, moral, religious or psychological reasons. By creating an Account on Our Website, you confirm that You are in a state of mind which allows you to responsible gamble, in physical conditions to make clear decisions and see their consequences, as well as legally allowed to gamble.

Betplay.io offers mainly a chat and gambling Services, Betplay does not offer any currency exchange Services, you may only withdraw in the same currency as You deposited.

Your access to Betplay.io and any use of the Services provided on it is also conditioned on Your acceptance of and compliance with the Privacy Policy of Our Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Website.

We grant You a non-exclusive, personal, non-transferable right to use Our Services on Betplay.io on any device able to connect the internet in your possession. All Games and Services will be only available online on Our Website. We may terminate your account at any point if you transfer Your personal account to another individual, or company, or other legal entity.

2. YOUR OBLIGATIONS AS A PLAYER

You hereby declare and warrant that:

In the case of the identification of a minor player, the Account will be closed immediately.

You will use this website and your betplay.io Account solely and exclusively for the purpose of your genuine participation in the games and not for any financial or other operations, your participation in the games will be strictly in Your personal non-professional capacity for recreational and entertainment reasons only;

People living or having a permanent or temporary residence in these countries are not entitled to register the player’s account on betplay.io, or the use of service betplay.io:

Aruba, Austria, Bonaire, Curacao, French Guiana, French Polynesia, Guernsey, Gibraltar, Hungary, Isle of Man, Jersey, Liechtenstein, Luxembourg, Martinique, Reunion, Slovakia, Mayotte, United States, Turkey, Poland.

Residents from the aforementioned territories are prohibited from opening an account or in any way use the gaming services offered by betplay.io.

In the jurisprudence of your country or the country where you are currently staying gambling and/or games of chance, they may be prohibited. You are responsible for making sure such restrictions and / or bans in their home country or the country in which he/she resides. It is up to you to ensure that you act in accordance with the laws of your home country or the country where You currently reside.

You warrant that all information that You provide to betplay.io during the term of validity of this agreement is true, complete, and correct and that you shall immediately notify betplay.io of any change of such information;

You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from betplay.io.

In case of violation of these terms, betplay.io reserves the right to block and/or immediately close the account and you lose all winnings/balance.

You as a player agree to not make use of any third party programs, tools or bots that automate and/or hack gameplay in any way shape or form. In the event of suspected use of third party actions, Betplay.io reserves the right to hold player withdrawal for further investigation, and may confiscate any winnings derived from usage of this event. All deposits made by players are subject to a minimum wagering requirement of at least one time before any withdrawal requests can be processed. This means that players must place bets equivalent to their deposited amount at least once before they are eligible to initiate a withdrawal. We emphasize the importance of adhering to this wagering requirement as it ensures fair play and compliance with our terms and conditions. Failure to meet this requirement may result in delays in processing withdrawal requests.

2.2 User Accounts

When You create an account on betplay.io, You must provide Us information which must be accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Services and Website.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service, Our Website or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account. All actions taken from your Account fall under Your responsibility.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, racist, vulgar or obscene. If a Username is chosen, which violates our Terms of Service We may terminate your Account without notice or delay. All balance / Winnings on such an Account will be frozen.

If any behaviors are shown which disrespects or insults other users or our Staff We may terminate your Account without notice of delay according to our judgment. All balance/ Winnings on such an Account will be frozen.

You may not sell your account or give it any other natural or juristically person. If You give Your Account to someone else this may result in immediate termination of Your Account on Our Website.

You may not sell Betplay Balance or any of Our Services to any other natural or juristically person. If you sell Our Services or Betplay Balance to someone else this may result in immediate termination of Your Account on Our Service.

You may receive immediate termination of account and may have funds confiscated in the event that a user is found to be abusing the system in terms of bonuses and/or abusing a bug on Betplay. It’s up to Betplay’s discretion to decide after an investigation if account is found guilty of abuse. In such cases you have no right to withraw any funds within the account.

3. PRIVACY POLICY

Please read this policy carefully to understand our policies and practices regarding Your information and how we will treat it. If You do not agree with our policies and practices, Your choice is not to use our website. By accessing or using this website, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of this website after we make changes is deemed to be acceptance of those changes.

3.1 Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

§  Email address

§  Usage Data including but not limited to your internet connection, the equipment you use to access our website and your search queries on the website.

In order to make Your visit to the website more user-friendly, to keep track of visits to the websites and to improve the service, betplay.io collects a small piece of information sent from your browser, called a cookie. You can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict Your use of the website.

3.2 Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:https://policies.google.com/privacy?hl=en

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Google Places

Google Places is a service that returns information about places using HTTP requests. It is operated by Google.

Google Places service may collect information from You and from Your Device for security purposes.

The information gathered by Google Places is held in accordance with the Privacy Policy of Google:https://www.google.com/intl/en/policies/privacy/

3.4 Children’s Privacy

Our Service does not address anyone under the age of 18. You must be at least 18 years or older in order to use our services, we do not offer our services to minors. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers as well as taking active steps to ban this user from Our Services and Website.

4. PLAYER LIMITS

Users have the right to withdraw up to cryptocurrency up to the value of $8,000 USD every 24 hours. This limit is made to maximize security in the happening of an account being breached. The user also has the right to withdraw the deposit amount the user has made the same day before the withdrawal limit goes into effect. (i.e If a user deposit 5,000 uBTC, you can withdraw the same amount before the limit comes into effect.) A user’s VIP level may increase the maximum withdrawal per day.

The maximum amount a player can receive in weekly cashback is cryptocurrency equivalent up to $20,000.

5. LIMITATION OF LIABILITY

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Shareholders and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

You enter the website and participate in the Games at Your own risk. The website and the games are provided without any warranty whatsoever, whether express or implied.

Betplay.io does not guarantee the continuous availability and functionality of all products. Betplay.io cannot be held liable for any damages, gambling losses or lost winnings, which were caused by the unavailability of products offered by betplay.io.

Betplay.io not be held liable for damages caused by incorrect, delayed, manipulated or improper way of data on the website. Betplay.io places particular emphasis on the technological and financial proper way to store and protect customer data. Despite the behavior of such procedures, betplay.io is not responsible for monitoring the processing of customer information by third parties for loss or damage resulting therefrom. In this context, you cannot claim any claims concerning betplay.io.

You are responsible for any damage or loss caused by the breach of the ToS or other provisions relating to the games. You are obliged to betplay.io to compensation for any third party claims resulting from a violation of those principles.

Betplay.io will not be held liable for your damage or loss, that was beyond the normal control and provided betplay.io at the time of entry. Excluded is any liability for damages and losses that result from carelessness. Betplay.io is not responsible for lost winnings.

Without prejudice to the generality of the preceding provision, betplay.io, its directors, employees, partners, service providers

§  Do not warrant that the software or the website is/are fit for their purpose;

§  Do not warrant that the software and website are free from errors;

§  Do not warrant that the websites and/or games will be accessible without interruptions;

§  Shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising with Your use of the websites or Your participation in the games.

You hereby agree to fully indemnify and hold harmless Betplay.io, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims, and liabilities howsoever caused that may arise with your use of the website or participation in the games.

6. RESPONSIBLE GAMING

On request, we will close any account for a minimum period of 1 month during which time it will not be possible for the account to be re-opened for any reason.

You can close your account under our responsible gaming self-exclusion policy at any time by contacting our Customer Support team by emailing ([email protected])

Upon expiry of the self-exclusion period, you may request to re-open a closed account by contacting our Customer Support team.

An account that is permanently closed forfeits the remaining account balance and any future cashback, rakeback or bonus payments that is added to the account balance. It is the players’ responsibility to make sure every all transactions and bonuses are fully completed before

7. ENTIRE AGREEMENT

The Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and the Company concerning the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, concerning the Website.

7.1 Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Website.

You agree that the original English text shall prevail in the case of a dispute.

8. CHANGES TO THE TERMS OF SERVICE

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is a material We will make reasonable efforts to provide at least 14 days’ notice before any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. However, any changes to the dispute resolution provisions outlined in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the website.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Services connected to it.

You will receive a notification upon logging in into your Account regarding all changes made. If you do not wish to use Our Services under the changed TOS please discontinue using our Services as any usage under the old TOS is not possible. All changes will be legally binding to all Users, who wish to continue to use Our Services after the 14 days notice or after they had the option to check all changes and choose to continue to use Betplay.io.

9. APPLICABLE LAW AND JURISDICTION

The laws of the Country (Costa Rica), excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

These services shall be provided, governed, and enforced in accordance with the laws of Costa Rica, without regard to its conflict of laws rules. Its courts shall have exclusive jurisdiction.

9.1 Disputes Resolution

If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

9.2 For the European Union (EU)Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

10. CONTACT METHODS

To contact Betplay, please use the support button on our website.

11. REFUND POLICY

11.1 Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for canceling an Order is 14 from the date on which You received the Betplay Balance or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered (The day of the order shall not count as one of these 14 days)

In order to exercise Your right of cancellation, You must inform Us of your decision through a clear statement. You can inform us of your decision by:

§  By email: ([email protected])

§   Conditions for Returns

In order for the Betplay Balance to be eligible for a return, please make sure that:

§  The Betplay Balance were purchased in the last 14 days

§  The Betplay Balance were not used in any Bets or Tips yet. (this means after the purchase you did not do any actions involving Betplay Balance on Your Account)

The following Coins cannot be returned:

§  The supply of Betplay Balance which are, after delivery, according to their nature, inseparably mixed with other Betplay Balance.

We reserve the right to refuse returns of any kind that does not meet the above return conditions in our sole discretion.

Returning Betplay Balance.

You are responsible for the cost and risk of returning the Betplay Balance to Us. Our support will give you further information on how you can return the Betplay Balance to Us. Please follow their instructions carefully. A failure to follow their instructions will be your risk.

Refund over a Technical Problem with a Bet

If there is a technical issue from our site, our Website or our Services during a bet which our team can verify; you will be refunded for 100% of the bet amount. This applies to all of our Games, as long as we can detect a technical problem from our site on our Website, Games or Services.

We cannot Refund a Tip which is made from your Account unless the tipped Account agrees to the refund and is still in the possession of the coins. Please keep Your login data and Your password safe. It is Your sole responsibility and You are responsible for all damages, which are created by a loss of password or login data.

12. INTELLECTUAL PROPERTY

The Service, the website and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Website and all Services on it are protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company. Any Violation of Our Intellectual Property or miss-use will result in legal steps against the violator.

13. TERMINATION

§  We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

§  Multiple accounts per household, IP/Subnet or users deemed to be the same person made in order to trick or game Betplay’s system in any way are not allowed and will be discarded without warning. If a user is confirmed having multiple accounts, he/she does not have the right to any refunds of deposits and/or bets.

§  Racism, insults towards employees or advertisement in the chat may result in a ban of your account according to our judgment.

§  Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

§  Threats and Harassment towards any employee or member of staff may lead to immediate permanent block and potentially confiscation of funds.

14. AFFILIATE

Any account attempting to impersonate Betplay or found to be using deceptive marketing tactics is subject to termination and forfeiture of all affiliate earnings.

This may include, but is not limited to, use of the term “Betplay” in paid advertising, social media accounts, or on search engines.

Marketing Betplay in restricted geographies, buying paid media that serves on any search term containing “betplay”, or offering “welcome bonuses” is not permitted.”

15. INACTIVE ACCOUNT DEDUCTION

Definition: An account is considered inactive if there is no activity for 6 consecutive months. Deduction: After 6 months of inactivity, we will deduct the account balance. Notification: You’ll be notified by email 14 days before any balance deduction. Reactivation: To prevent deduction, make a deposit, place a wager, or initiate a withdrawal. Please note that any deposit needs to wager a minimum of 1x. Appeals: You can appeal a deduction within 10 days if you believe it’s in error. Modifications: We may update these terms and will inform you via email or our website. By using our casino, you agree to these terms for balance deduction on inactive accounts. Please keep your account active to avoid deductions. Contact our support for questions or concerns.

16. FREE CONTESTS REWARDS

All winnings from any free Betplay contests, either from the main products (sportsbook, poker, or casino) or from official Betplay social media accounts (e.g. Twitter/X, Facebook, Instagram, TikTok, etc), are subject to a 1x rollover requirement before funds can be withdrawn. All winners must have a valid Betplay account and must have made at least one (1) deposit of 10 US Dollars ($10.00) or equivalent to their Betplay account. All contest winnings expire after thirty (30) days. If a player has not accomplished all requirements at this time, the said rewards will be forfeited. 

Betplay.io Welcome Bonus

100% bonus on your first deposit. The bonus is awarded when the wagering requirements are fulfilled. You can withdraw the bonus if you want when it has been awarded, no strings attached!

Sportsbook bets are excluded from the bonus and do not count toward the wager.

• Get a 100% bonus on your first deposit with a total reward of up to 50,000 micro-bitcoins, 10,000 milli-litecoins, 3,000 dogecoins, 200 milli-ethereum, 1,000 USDT/USDC, 20,000 TRX, 2,000 XRP, and 90,000,000 Shiba Inu.
• The deposit bonus can only be activated once when making a deposit.
• Once you make a deposit you will get a bonus offer. You have 7 days to claim the bonus and after that 30 days to complete the bonus.
• To complete your deposit bonus, you must wager an amount equal to 80 times the value of your total deposit amount.
• Max bet towards the bonus is set at 1,000 micro-bitcoins, 500 milli-litecoins, 20 dogecoins, 10 mili-ethereum, 10 USDT/USDC, 200 TRX, 20 XRP 90,000 Shiba Inu.
• If you exceed the max bet then the wager amount applied will be capped to the max bet amount.
• Any additional deposits and/or withdrawals will not cancel the bonus.
• Live dealer, table games, and the occasional odd game are excluded from the bonus. The full list of included games will be available in the bonus offer.

Example: If you deposit 10,000 µ₿, then you will get a bonus of 10,000 µ₿ paid out once you have wagered a total of 800,000 µ₿ valid bets.

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Rakeback & Cashback

In addition to any other bonuses, Betplay also offers a return on your wager:

Daily Rakeback, every day a portion of the amount wagered will be paid back. The more you wager – the more you will receive. The Daily Rakeback will be paid out automatically to your balance every day.

10% Weekly Cashback, every week 10% of any losses will be paid back. The Weekly Cashback is paid out automatically every Thursday around 1 PM UTC. Cashback is enabled on the VIP Bronze I level.

You need to have reached at least VIP Level of Bronze I to enable rakeback and cashback. Higher VIP Levels increase the portion paid out.

The percentages paid out are not fixed but vary from many input parameters such as wager size, game type, VIP Level, etc.

Sportsbook and Live Dealer bets are excluded from the weekly cashback.

General terms and conditions apply.

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VIP Levels

By wagering you will progress towards the next VIP Level. VIP Levels give bonuses such as freespins & cash drops but also increase the return value of the rakeback & cashback.

You can check your VIP Level, progression, and benefits per level in the profile menu under “VIP Level”.