In our opinion, JACKBIT has poor T&C, which we consider unfair. They have not specified the list of countries they accept. They may also require verification, including video verification, which is a huge NO for a crypto casino. Additionally, the Max Win per spin or bet is capped at $200k but it’s unclear whether this includes live bets. Also, we checked max bets in some slots, for example in Rip City they have $100 max. bet with Max. Win x12500.

General Terms

Terms and Conditions

1.       GENERAL

These general terms and conditions (hereafter “Terms and Conditions”) contain all of the terms and conditions for use of the services (hereafter the “Services”) offered through the website www.jackbit.com (hereafter the “Website”) operated by us (hereafter “We” ,“Company”).

You (hereafter “You”,”Player”,”Client”) may use the Services offered through the Website if You open Your personal account on it (hereafter the “Account”).

Before using Our Website, please read these Terms and Conditions carefully. By registering an Account with the Website, You confirm Your consent with the Terms and Conditions.

Jackbit.com is owned and operated by Ryker B.V. registration number: 154186, registered address: Zuikertuintjeweg z/n (zuikertuin tower), Willemstad, Curacao. Contact us:  [email protected]. Jackbit is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-072403003-F17. Jackbit has passed all regulatory compliance and is legally authorized to conduct gaming operations for any and all games of chance and wagering.

2.       CHANGES TO TERMS AND CONDITIONS

These Terms and Conditions may be changed by the Company when such need occurs. We will do our best to notify our Players of any significant changes by email. However, we do recommend all Players to revisit this page regularly and check for possible changes.

If any modification is unacceptable to the Client, they may terminate these Terms and Conditions and close their Account. Your continued activity in Your Account in the program following our posting of a change notice or new Terms and Conditions on our Website will constitute binding acceptance of that change.

Our failure to enforce Your strict performance of any provision of these Terms and Conditions will not constitute a waiver of Our right to subsequently enforce such provision or any other provision of these Terms and Conditions. No modifications, additions, deletions or interlineations of these Terms and Conditions are permitted or will be recognized by Us. None of our employees, officers or agents may verbally alter, modify or waive any provision of these Terms and Conditions.

3.       WHO CAN PLAY

The Company accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website.

Access to the following residents or access from the following territory onto the website is not allowed – Russia, Belarus, Georgia

We accept strictly adult Players (the minimal age is 18) and Players who have reached the age specified by the jurisdiction of Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.

It is entirely and solely Your responsibility to enquire and ensure that You do not breach laws applicable to You by participating in the games. Depositing real funds and playing for real money is subject to the laws of Your country, and it is Your sole responsibility to abide by Your native regulations.

We shall be entitled to refuse bets from Players who fail to abide by these Terms and Conditions. 

We reserve the right to refuse to accept a bet from any Player without giving a reason.

We reserve the right to ask for the proof of age from the Player and limit access to the Website or suspend the Account to those Players who fail to meet this requirement.

Internet gambling may be illegal in the jurisdiction in which You are located; if so, You are not authorized to use Your payment card to complete this transaction.

It is solely cardholder’s responsibility to know the laws concerning online gambling in his or her country of domicile.

Participation of minors in Services offered on this Website is strictly prohibited.

Internet gambling may not be legal or may be restricted under some jurisdictions. You understand and accept that the Company is unable to provide You with any legal advice or assurance in respect to Your use of the Services and the Company makes no representations whatsoever as to the legality of the Services under Your jurisdiction. Please, authenticate the relevant laws in Your jurisdiction before registering with the Company on the Website and using the Services.

The Services are meant only for users who are not prohibited or restricted by the laws of any applicable jurisdiction from gambling on the Internet. The Company does not intend to enable You to contravene applicable law. You represent, warrant and agree to ensure that Your use of the Services will comply with all applicable laws, statutes and regulations. The Company shall not be responsible for any illegal or unauthorized use of the Services by You. Please consult legal counsel in the applicable jurisdiction if You have any doubts about the legality of Your use of the Services under the laws of any jurisdiction that applies to You. By accepting these Terms of Use, You agree to assist the Company, to the extent You are able, with its compliance with applicable laws and regulations.

The Company reserves the right, at its sole discretion, to refuse any person to register and bet on the website, to offer a modified coefficient, and to impose various restrictions on the Player (e.g. minimum coefficient, minimum adhesion, etc.), at the same time do not give any explanation of the reason for refusal / restriction.

For the avoidance of doubt, bets placed on odds (single, combined or otherwise) lower than 1.30 coefficient may not be considered as wagered/as a placed bet at the Company’s sole discretion.

4.       AVAILABILITY OF GAMES

Netent Casino games terms:

4.1. Absolute Restriction: United States of America, United Kingdo, Spain, France and Italy.

4.2. Blacklisted Territories:

NetEnt content shall not be served in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe.

4.3. Regulated Territories (only permitted to offer if receipt of a license from the local regulator which has been seen and approved by NetEnt): Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United Kingdom, United States of America. 

4.4. Branded Game Territories

–          Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix, Motörhead and Conan cannot be offered in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia,China, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe. Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United Kingdom, United States of America. 

–          In addition to the jurisdictions set out in paragraph 4.1, Planet of the Apes Video Slot must not be offered in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine

–          Vikings Video Slot must not be offered in the additional jurisdictions: Afghanistan, Albania, Algeria, Angola, Australia, Azerbaijan, Cambodia, Canada, China, Ecuador, France, Guyana, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Malaysia, Myanmar, Namibia, North Korea, Pakistan, Papua New Guinea, Philippines, Qatar, Russia, Singapore, South Korea, Sudan, Syria, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United States of America, Uganda. 

–          In addition to the jurisdictions set out in paragraph 4.1, Narcos Video Slot must not be offered in the following territories: China, Indonesia, South Korea.  

4.5. Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man), can only be played in the following territories: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden. 

5.       ACCEPTED CURRENCIES

The website allows playing for the following currencies: EUR, USD, BTC, ETH, LTC, XRP, BCH, USDT, XMR, DASH.

6.       FEES AND TAXES 

You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.

7.       GAME RULES

By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarize Yourself with the theoretical payout percentage of each game.

8.       DISCLAIMER OF LIABILITIES

By accepting these Terms and Conditions You confirm Your awareness of the fact that gambling may lead to losing money. We are not liable for any possible financial damage arising from Your use of the Website and the Services.

We are not liable of any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any Players from uninterrupted play.

In an unlikely case where a wager is confirmed or a payment is performed by Us in error, We reserve the right to cancel all the wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.

If We mistakenly credit Your Account with winnings that do not belong to You, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain Our property and will be deducted from Your Account. If You have withdrawn funds that do not belong to You prior to Us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by You to Us. In the event of an incorrect crediting, You are obliged to notify Us immediately by email.

In case of complaints please contact:

[email protected]

The Company, its directors, employees, partners, service providers:

Do not warrant that the software or the Website is/are fit for their purpose;

Do not warrant that the software and Website are free from errors;

Do not warrant that the Website and/or games will be accessible without interruptions;

shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Website or Your participation in the games.

You hereby agree to fully indemnify and hold harmless the Company, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the games.

You acknowledge that the Company shall be the final decision-maker of whether You have violated these Terms and Conditions in a manner that results in Your suspension or permanent barring from participation in the Website.

9.       USE OF PLAYER ACCOUNT

Only one Account is allowed per person, household or IP address.

Creating multiple Player Accounts by a single Player can lead to termination of all such Accounts. The Player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.

Any returns, winnings or bonuses which the Player has gained or accrued during such time as the duplicate Account was active may be reclaimed by Us, and Players undertake to return to Us on demand any such funds which have been withdrawn from the duplicate Account.

The Website can only be used for personal purposes and shall not be used for any type of commercial profit.

You are eligible for all bonuses per Jackbit account, which shall mean no more than one of each bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and e-payment account, e-mail address, and environments where computers are shared.

10.   ANTI-FRAUD POLICY

The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the Player is suspected of fraudulent actions including, but not limited to:

Participating in any type of collusion with other players;

Development of strategies aimed at gaining of unfair winnings;

Fraudulent actions against other online casinos or payment providers;

Chargeback transactions with a credit card or denial of some payments made;

Creating two or more accounts;

Other types of cheating;

or becomes a bankrupt in the country of their residence, the Company reserves the right to terminate such Account and suspend all payouts to the Player. This decision is at sole discretion of the Company and the Player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the Player.

The Company has zero tolerance to advantage play. Any Player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:

Use of stolen cards;

Chargebacks;

Creating more than one account in order to get advantage from casino promotions;

Providing incorrect registration data;

any other actions which may damage the Company.

The Company reserves the right to close Your Account and to refund to You the amount on Your Account balance, subject to deduction of relevant withdrawal charges, at Company’s absolute discretion and without any obligation to state a reason or give prior notice.

In order to verify Player’s Account, We require documents (ID, payment systems, utility bills etc.) in Latin or Cyrillic alphabet. In case Player doesn’t have an opportunity to provide documents in above-mentioned alphabets company reserves the right to demand video verification where Player shows his/her documents.

We may request from You the verification of Your identity at any time and You must provide Us with any and all proof of Your identity. In case You fail to provide Us with the requested proof of identity, We reserve the right to terminate the Account and/or hold the funds on the Account – winnings may be confiscated and funds deposited by You shall be returned to You.

The Company reserves the right to retain payments, if suspicion or evidence exists of manipulation of the Website system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the Website system or attempted to do so. The Company reserves the right to terminate and/or, change any games or events being offered on the Website.

Should You become aware of any possible errors or incompleteness in the software, You agree to refrain from taking advantage of them. Moreover, You agree to report to the Company any error or incompleteness immediately. Should You fail to fulfill such obligations, the Company has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification.

Please note that if You requested a withdrawal, but the sum of bets made since last deposit is less than three (3) times the size of that deposit, We reserve the right to charge You the costs of transaction processing for deposit and withdrawals. This decision is at sole discretion of the Company.

11.   DEPOSITING

The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards, as well as various alternative payment methods. Please contact our support team at [email protected] to inquire about the payment methods which are most favorable for your country of residence.

The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts.

The maximum amount of deposit and minimal amount of deposit depends on the payment method you decide to use.

The deposited money is subject to a minimum 1x wagering prior to being withdrawn.

12.   WITHDRAWAL AND REFUND POLICY

The minimal amount for withdrawal depends on the payment method. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments.

The Company reserves the right to check Your identity prior to processing payouts and to hold withdrawals for the time needed to check Your identity. In case You provide false and/or incomplete Personal Data, the withdrawal can be refused and/or the Player Account terminated, of which You will be informed by email.

The Company furthermore reserves the right to hold the withdrawals for the time needed to investigate violations of the Terms and Conditions and/or applicable laws on part of the Player.

For Visa, the following countries are not supported: USA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.

For Mastercard, only the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom.

Please note that even for supported countries the Company is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.

The amount deducted from your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Company’s payment processing system.

Payouts are processed within one (1) day. (Mostly, Jackbit approves the payouts instantly or in 1 one-hour timespan. Max time for a withdrawal, in any case, could be one (1) day)

You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of the Company and are limited to the equivalent of 16 EUR.

The maximum withdrawal amount processed to a player is 10,000$ or its equivalent per 7 days period and 20,000$ or it’s equivalent per 30 days period unless otherwise specified in the Terms and Conditions of a specific promotion. Exceptions may be made to Players with a higher VIP level, if any, at the Company’s sole discretion.

If you win more than 20,000 USD, the Company reserves the right to divide the payout into monthly instalments of maximum 20,000 USD until the full amount is paid out.

The maximum amount that We shall be obliged to pay to You in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of equivalent to 200 000 (two hundred thousand) EUR (the “Maximum Win Limit”). The Maximum Win Limit does not include any Jackpot winnings. You acknowledge and agree that for certain gaming services Your approved staking level may mean that You may have the opportunity to win above the Maximum Win Limit. Also, the amount of the total winning, including the amount above the Maximum Win Limit, may be deposited on Your Account. You acknowledge and agree that we shall have the right to cut the amount above the Maximum Win Limit from Your Account and pay to You only the Maximum Win Limit.

All progressive jackpot wins will be paid in full.

Finally, please keep in mind the Company is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time.

In case the existing deposits are transferred back to the Player due to termination of the Account, We reserve the right to charge the Player with the administrative fee in amount of 20% of the amount transferred.

13.   DORMANT ACCOUNTS

An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Company reserves the right to charge a monthly administrative fee of 10 EUR or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive.

You authorize the Company to debit this fee from Your Player Account on the beginning of the month following the day on which Your Account is deemed inactive, and on the beginning of every subsequent month that Your Account remains inactive. The Company will stop deducting the fee if the Account balance is zero or if the account is re-activated.

15.   SELLING OR TRANSFERRING CLAIMS TO THIRD PARTIES

   Users are expressly forbidden from selling or legally transferring any claims, rights, or entitlements they may have against the Company to a third party without the Company’s prior written approval. This restriction applies broadly to any claims, rights, or entitlements associated with the Company’s services, products, or websites.

16.   COMPLAINTS

You are free to contact Our customer service team according to the instructions found on the Website to give Us any complaints regarding Our Services.

Complaints are handled in the support department and escalated in the organization of the Company in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level.

If the dispute is not resolved on the casino management level, you can contact any independent body, gaming authority or the licensing regulator listed on the Website.

Please note that in order your complaint to be considered, You must submit it within 2 (two) months of the issue occurring/arising. In case Your complaint refers to an issue occurring/arising more than 2 (two) months ago, your complaint may be disregarded and You hereby declare your consent thereto.

In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.

[email protected]

When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.

While We may provide translations of these Terms and Conditions for your convenience, in the event of any inconsistency or conflict between the English version and any translated version, the English version shall prevail.

Responsible Gaming

As a responsible iGaming company, we want our users to see gambling as a form of fun and entertainment. To avoid problems related to gambling, we recommend that you keep the following in mind: Gambling is not a source of income, but it is an opportunity to have fun when you have extra money and time.

As a responsible gaming provider, we are committed to creating a safe and fun online casino environment for our valued players.

Protecting Underage Users

Under a proper regulative bases and internal politics, it is not permitted for under 18s to create an account and/or play at our site.

We use our best endeavors to prevent and protect underage users’ rights. Each user shall take reasonable steps to prevent any minors from accessing and/or playing online games:

• Do not leave under 18s unattended near your computer or mobile when signed in to the casino;
• Do not allow persons under 18 to participate in any gambling activity;
• Do not share credit card or bank account details with under 18s;
• Do not use the ‘Save Password’ option when logging into the casino;
• Create separate profiles for everyone who uses your computer;
• Use child-protection software, such as Cyberpatrol, Net Nanny or CYBERsitter to block gambling sites from minors;

If you have information about someone under the age of 18 who is registered with us or accessing the iGaming, please contact us immediately at [email protected]  

Anyone under 18 found playing, or is participated/involved in any form will be blocked immediately. 

As we want to protect underage people from any harms connected with us, we do not allow them to register at www.jackbit.com.  Somehow, children still engage in iGaming. We, by our side, advise parents of underage to use the computer filters that prevent their children from gambling websites.

Here are some of them:

www.netnanny.com

www.cyberpatrol.com

Staff Awareness and Qualification

It is our responsibility to ensure that all of our staff are trained to recognize any signs of problem gambling, and to take the necessary steps to protect our members.

To assist our players in playing responsibly, we provide a selection of options:

• Account limits
• Time out periods
• Self-exclusion periods
• 24/7 Customer Support
• Account tools to help you manage your gambling
• Direct links to responsible gambling organizations

Gambling Management Tools

Jackbit offers you the solution in case you need to control your behavior connected to our website:

Gambling Management Tools is the best way to set a limitation by yourself. It helps you control your gambling through simple steps.

In order to set a daily, weekly or monthly deposit limit for your playing activity, please contact our Customer Support team who will be happy to set your limits based on your request.

The daily, weekly and monthly limits begin on the date and time requested by you, and will be reset once your requested period has expired. 

Time Out Period

If you need a break from gambling, please contact our Customer Support team and ask them to temporarily close your account.

Self-Exclusion

You may want to exclude yourself from gambling for an extended period of time. Please contact our Customer Support team at any time via the official email requesting self-exclusion for the period between 6 months to 5 years. The self-Excluded account can be reopened prematurely; however, If the situation is more serious(Health and/or Mental issues), please inform us, our staff will act accordingly.

Do you have problems with gambling?

 There are few questions that will help you to find out whether you have problems with gambling or not:

• Do your family members often complain about your engagement with gaming?
• Do you find yourself willing to gamble while doing other things?
• Do you think gambling is a way to earn money?
• Are your thoughts and dreams connected with winning the jackpot?
• Is it boring to spend the day without gaming? At least one affirmative answer to the above questions is a signal for you to start analyzing your attitude towards gambling.  In case you need help with this issue, here are some people willing to avoid your addiction:
• Gambling Anonymous
• GamCare
• Gambling Therapy

Contact Info

If you have any questions or need further information, contact us on the following:

www.jackbit.com

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We’re here to help 24 hours a day, 7 days a week.