In Vave Casino’s Terms and Conditions, we have identified unusual terms that could potentially be used against users (see more in the ‘Cons’ section). If a player wins $50k and sets restrictions to avoid losing it all, the casino can set a monthly withdrawal limit of $5k. We consider this to be unfair.
Website vave.com
Year Established 2022
Country (License) Costa Rican
Min Deposit $20
Min Withdrawal $20
Pros
Using VPN is not restricted, however, it may lead to malfunction of games or connection issuesCons
The availability of the Website does not mean that it contains any proposals, incitement or invitation to use or subscribe to betting, gambling or any of the other services in any jurisdiction where such activity is illegal. For players with an active self-exclusion period or active account restrictions (maximum loss, wager amount, deposit, and maximum bet amount) the following maximum withdrawal limits apply: 500 USDT (or equivalent in balance currency) a day, 1500 USDT (or equivalent in balance currency) a week, 5000 USDT (or equivalent in balance currency) a month. These limits will also apply to inactive accounts. An account is considered inactive when not being used for making deposits, playing or making bets, or when it’s inactive due to any other reasons during 1 month.Type a country name to see if it's supported or not.
Privacy policy
Following international standards and regulations for gambling companies and data handling, Vave collects and stores the personal information of its users. As such, it’s the company’s goal to inform you how and what information is collected. This Privacy Policy sets out how we handle data received from you. Please read the Privacy Policy carefully to understand what happens to the information you agree to give to us or that we collect from you.
Changes to this Privacy Policy can be made in accordance with the General Data Protection Regulation (GDPR) to make sure it offers an accurate description of how we use and store cookies. Should you have a question about how we handle your personal information, feel free to contact our support team.
1. Privacy
Vave can collect, store, and use different kinds of personal information about users who visit and use the website. Vave (hereinafter “We”, “Us” or “Our”) strives to keep the data of its users safe and secure. By using this website, you declare to agree to this Privacy Policy. Please note that it can be changed and it’s your responsibility to revise it from regularly.
2. Consent To The Processing Of The Personal Data
If you choose to use our services, you agree to the use of your information. However, Vave doesn’t process your data without your consent. You give us the legal right to handle your data after agreeing to this Privacy Policy. Any of the below-mentioned ways act as consent that can be given by you or by your lawful representative:
1. In the written form, after providing your first and last name, as well as your patronymic name when applicable, residential address, ID document, and its date of issue and authority. When a representative acts on your behalf, they should also provide a document that confirms their right to act as a representative.
2. By acting in a way that indicates the consent to establish a legal relationship with Vave. These actions include but are not limited to signing up, doing transactions on our website, and placing bets.
Vave doesn’t need your consent to process your data in the following situations:
· To perform our legal duties and functions as stated in the local legislature.
· To let a relevant legal body execute official decisions.
· To protect your personal interests.
· To exercise our interests and the interests of related third parties.
· To achieve your data or utilize it for research purposes.
· To disclose it in accordance with local laws.
Vave acts under the General Data Protection Regulation to withdraw granted consent or to block, erase, or amend your information.
3. Why We Collect Your Information
Vave collects information that lets us identify our users, such as their first and last names, date of birth, home and email address, and phone number. Upon creating an account or using the website, you can be asked to provide additional information, such as:
· Your credit/debit card information.
· Your feedback.
· Your transaction history.
This Privacy Policy also brings to your notice that Vave records your unique activity log when you use our website. Information in the log includes but is not limited to your:
· IP address.
· Date of access.
· Viewed pages.
· Used languages.
· Used browser.
This information is necessary to improve our services and your time on our website.
4. How We Collect And Process Information
Vave has the right to collect data about you any time you choose to interact with our website. We can also get your personal information from third parties in a way that does not violate applicable laws.
Among other things, we can use third-party services to provide customer support, perform transactions, and maintain your account. No matter how information was collected, it is handled as specified in this Privacy Policy.
5. How We Use Collected Information
We collect information for multiple purposes but within applicable laws and regulations. We can use it to provide better services, encourage your participation in promotions, check your identity, and process transactions, among other things.
Due to the ways we use your information, we may share it with third parties. We can also request additional information via surveys, bonuses, and competitions. You can decline participation in these events. When you participate in any promotions on our website and claim your winnings, you give us the right to use your name for promotional purposes. You don’t have the right to request additional remuneration unless the other is specified by law.
6. Information Disclosure
Vave doesn’t disclose your personal information to entities that aren’t affiliated with us. However, it can be granted to other entities if we have your consent. It can also be disclosed to third parties if it is required by law or it is necessary for us in order to:
· Protect our rights.
· Comply with applicable laws and regulations.
· Protect our customers.
· Other reasons when we believe it is necessary.
Vave has the right to share personal information with third parties, such as law enforcement authorities, in cases when we believe a user has done something illegal, such as payment fraud or game tampering. In this case, we have the right to pass your data to authorities for a public investigation.
We will use reasonable efforts to make sure your personal information isn’t disclosed to authorities, unless required by law.
7. How You Can Access Your Data Stored By Us
Users that receive promotional messages from us have the right to stop it by doing one of the following:
· Changing your account settings.
· Replying to any of our newsletters.
· Sending us an email.
Vave support service can also provide the following information:
· What information we collect, process, and store.
· Where we obtain information from.
· Confirm the accuracy of the provided information.
· Update your data.
· File a complaint regarding the usage of your data.
As long as you give a reason as to why changes are necessary, we will update any information stored by us.
8. Cookies
What Personal Information Stays on Your Device
When you use our website, your device stores information known as cookies. These cookies are little text files that have information about your preferences. Vave uses flash cookies that contain information about your time on your website. Cookies can’t be used to get access to your device. They simply help us understand how you use our website and what interests you the most. They help us improve our services and deliver precise ads.
What Cookies Are Absolutely Necessary
Cookies listed below are absolutely necessary for our website to work properly. Here they are:
· Registration cookies. They store the information you enter upon signing up.
· Website cookies. They are used to collect information about how you use our services.
· Flash cookies. They are here to manage your preferences.
If you choose to decline all cookies, the proper functioning of our website isn’t guaranteed.
9. Consent To Pass Information To Third-Party Electronic Payment Systems
Real-money gambling on our website requires making deposits. Most likely, you will also want to withdraw your winnings. In order to do transactions, Vave can work with third-party service providers. By agreeing with this Privacy Policy, you give your consent to transfer your information to third parties in order to process transactions.
10. Consent To Undergo Security Scrutiny
Vave has the right to perform security checks to verify any information given to us. We also perform security reviews to prevent any violations of our Terms and Conditions and Privacy Policy. By continuing to use our website, you consent to disclose your personal information to third parties at the end of any security check, including transferring your information to other countries. Our security reviews include but are not limited to credit reports and database comparisons.
11. Security
Vave takes security of its users very seriously, so we are committed to ensuring confidentiality of your data. We encrypt any information provided to us using 128-bit encryption SSL Version 3. We also make sure that third parties we work with have adequate security measures in place. However, you always send us your data at your own risk. Transferring data online is never completely secure, and by agreeing to this Privacy Policy, you confirm that we can’t guarantee the safety of your data.
12. Children And Youth Protection
Vave offers its services to those over the age of 18. If you sign up, you confirm that you are at least 18 years old or not considered a minor in your country. We conduct security checks to prevent underage gambling on the website. Should we get information that a minor is using our services, we will remove their information from our website and close their account.
13. International Data Transfers
Vave has the right to collect and store your information in any country where we or our partners or affiliates offer their services. Therefore, you consent to have your information transferred outside of your country. We at Vave comply with international privacy standards and do our best to ensure our affiliates and partners do the same.
14. Third-Party Relationships
When you give your consent to use your information on third-party websites linked to Vave, you do it at your own risk. Vave has no control over these websites, and they can have their own privacy policies.
15. Legal Disclaimer
Vave cannot be held responsible for anything outside of our control zone. That includes any damage received from theft or misuse of your information. When you are redirected to another website, Vave isn’t responsible for anything that happens on it. We can’t ensure the security of your personal data while it’s being transferred through various communication channels. However, we do our best to ensure the confidentiality of your data.
16. Declaration Of Consent To This Privacy Policy
By using our website and our services, you consent to this Privacy Policy and give us the right to collect, handle, and store your data. We can change this Privacy Policy at any time, and it’s your duty to be aware of the changes. By continuing to use our services, you accept the Privacy Policy entirely, including all its changes.
17. Prevention Of Money Laundering And Terrorism Financing
Vave has practices in place to prevent money laundering and terrorism financing. We act according to the AML Policy and therefore are obligated to notify authorities in case of any suspicion of illegal activities.
By signing up with Vave, you are obliged to:
1. Comply with our methods and tactics to prevent money laundering and terrorism financing.
2. Give us any information if there is a suspicion of illegal activity.
In order to effectively combat the aforementioned illegal activities, Vave does the following:
· Collect and store your ID information.
· Monitor your activity on our website.
· Ban suspicious accounts.
We operate in accordance with AML procedures, which require us to do the following:
· Request your personal data to confirm your identity.
· Store your data and keep track of its changes.
· Compare your personal information with information about people suspected of performing illegal activities.
Vave has the right to request the following information at any moment:
1. Your ID, such as your passport or any document that contains your name, date of birth, and your photo.
2. Your utility bill that is up to three months old.
18. Data Retention
Both Vave and you have the right to close your account anytime. However, we will store your personal information for as long as required by law. We can only disclose this data to authorities in cases of fraud, illegal activities, or investigations.
According to the anti-money laundering regulations of the European Union, Vave has to store information received during the registration process and any activities on the website for five years.
Terms and Conditions
- Definitions and interpretations
“Player”, “Customer”, “Bettor” shall mean any person registered at vave.com
“Website” is vave.com
*In case there are other language versions of the Terms & Conditions available, the English version will always prevail.
1.3. These Terms and Conditions take effect upon completion of the registration process, which includes checking the box to accept these Terms and Conditions and successfully creating an account. By using any part of the Website after you create an account, you agree to these Terms and Conditions that apply to your use of the Website.
1.4. Current Terms and Conditions may be changed by the Company when such need occurs. The Company may notify the players of any significant changes, whenever possible. However, please visit the Terms and Conditions page regularly to check for possible changes.
2. General terms
2.1. Any kind of sports betting or live betting for players from Russia is strictly prohibited. We reserve the right to confiscate funds and block an account if it is proven that sports betting was made by a person located in Russia.
2.2. Should any of these rules be violated, the Company reserves the right to refuse to pay any winnings or to refund stakes, as well as to cancel any bets. The Company shall not be liable in relation to the moment when they become aware that the customer falls within any of the aforementioned categories. This means that the Company shall be entitled to take the above measures at any time once they have become aware that the customer is an individual who can be designated as above.
2.3. The Company shall be entitled to refuse bets from customers who fail to abide by these Rules.
2.4. The Company reserves the right to refuse to accept a bet from any individual without giving a reason.
2.5. Under the pre-trial procedure, a party claiming the violation of their rights shall serve a written complaint to the opposite party. Whenever a complaint is served to the Company, it shall be delivered to the Company-owned registered office stated in the constituent documents of the Company and supported by the respective statement from the public register of companies. Whenever a complaint is served to the customer (contract party), it shall be delivered to their place of residence (or place of stay).
2.6. A complaint shall be served within 10 (ten) days of the day when the party became aware or should have become aware of the violation of their rights. Documents supporting and substantiating such complaint shall be enclosed. In default of sufficient grounds for the complaint, the same shall be returned without examination. All bet calculation claims for Cyber-Live games are accepted within 72 hours from the moment of game ending.
2.7. Should the receiving party fail to consider a complaint within the established timeframe, a party claiming the violation of their rights shall be entitled to bring action to court, and the proper venue shall be a court in the country of the registered office of the Company.
2.8. Should these Rules be amended, customers may be notified accordingly. Bets accepted after the specified date shall be subject to the amended Rules. Earlier bets shall remain unchanged.
2.9. In no event shall the Vave be held liable to the Customer for any indirect, collateral, or incidental losses or damages (including loss of profit), even though they may have been notified that such losses or damages are likely to occur
2.10. No connection failure while receiving confirmation of a bet shall entail the cancellation of such bet.
2.11. Placing a bet acts as proof that the Customer agrees to and accepts these Terms and Conditions.
3. Who can play
3.1. The website only accepts adult players (the minimum age is 18) and players who have reached the age specified by the jurisdiction of the player’s place of residence as eligible for online gaming. The Company reserves the right to ask for proof of age from the player, limiting access to the website or suspending the accounts of players who fail to meet this requirement. The Company will not assume any liability whatsoever in this regard and will not reimburse any deposits, winnings or any losses as a consequence of the violation of any legal provision that may be applicable to the player. It is the player’s sole responsibility to comply at all times with his/her own local, national or state laws that relate to online gambling.
3.2. The website accepts players only from those countries and geographic regions where online gambling is allowed by law.
3.3. The right to access and/or use the Website (including any or all of the products offered through the Website) may be considered illegal in certain countries. The fact that our Website is available in such a country and/or jurisdiction or that it can be displayed in the official language of any of those countries cannot be considered official authorization or legal grounds for using our Website and depositing funds into your account or withdrawing your winnings. The availability of the Website does not mean that it contains any proposals, incitement or invitation to use or subscribe to betting, gambling or any of the other services in any jurisdiction where such activity is illegal.
3.4. You are responsible for determining whether your accessing and/or use of the Website is compliant with applicable laws in your jurisdiction and you warrant to us that gambling is legal in the territory where you reside. When opening an account and/or using our Website you must make sure that your actions are legal in the territory in which you reside. You also guarantee and agree that you have received legal advice before registering on our Website.
3.5. Any claim against the Company brought by you for any reason whatsoever in regard to the above mentioned will be considered void and shall not be accepted.
3.6. Players from Belarus, Curacao, Estonia, Israel, Latvia, Lithuania, United Kingdom , United States of America, Сyprus, France, Netherlands are prohibited from playing real money wagering games at Vave. The Casino cannot guarantee successful processing of withdrawals or refunds if the player breaches this Restricted Countries policy. Also please note that players from Canada are not allowed to play NYX (NextGen) games.
3.7. When you play casino slots developed by NetEnt, NetEnt’s privacy policy also applies. It can be found here: NetEnt Privacy Policy
3.8. If your country is not listed on the registration form, it means that it is not currently available for registration, and selecting another country to bypass the restriction is strictly prohibited. This may lead to winnings being confiscated and permanent account closure.
4. Registration
4.1. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
4.2. Creating multiple user accounts by a player can lead to termination of the accounts and suspension of all payouts. Please have in mind that the casino reserves the right to reject a deposit refund in case a duplicate account is detected. The player shall not provide access to his user account or allow using the website to any third party including but not limited to minors. The website can only be used for personal purposes and shall not be used for any type of commercial profit.
4.3. Any offensive or obscene language, as well as any commercial or promotional information, are not allowed in the “Nickname” field in the player’s profile. If any violations are detected, support service members or other Company’s staff may replace the contents of the “Nickname” field with something neutral. In case of a repeated violation, the player’s account may be blocked and all funds confiscated.
4.4. Any returns, winnings, or bonuses which the player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account.
4.5. The account holder confirms that any activities on the account are performed by themselves. If the account is managed by a third party, the account holder shall take exclusive responsibility for access to the account.
4.6. The Customer shall be responsible for keeping their password and account number received at registration confidential. All bets registered with the Company shall be valid. Bet cancellation shall be subject to these Rules. Should the Customer’s login details come into the possession of a third party, the Company should be informed, the Customer should change their username and password and their email password to stronger ones. You must not disclose any cash withdrawal codes or codes for changing your phone number to any third party.
4.7. You may not sell, transfer or purchase Player Accounts to or from other Players.
5. Accepted currencies
5.1. The website allows having an account with the following currencies: BTC, BCH, ETH, DOGE, LTC, TRX, USDT, XRP. While playing most of the games on this website, your crypto currency will be automatically converted into fiat currency (EUR/USD)
5.2. All bets & transactions will be settled in the crypto equivalent.
5.3. Please note that these are currency EUR/USD approximations.
For further details feel free to contact our live support.
6. Game rules and availability
6.1. The player confirms that he/ she knows and understands the rules of games offered by the website. It is the user’s responsibility to know the payout percentage of each game.
6.2. Please bear in mind some games may be unavailable in certain jurisdictions, as required by policies of game providers that may change from time to time.
6.3. Using VPN is not restricted, however, it may lead to malfunction of games or connection issues. The client is solely responsible in the event that the VPN connection can lead to loss of money or misallocation of bets.
7. Depositing
7.1. Vave offers a variety of payment methods. To make deposits to your account at Vave Casino, you can transfer funds from the cryptocurrencies under your control, or using any other payment methods available at vave.com Deposits can only be made from your own funds. Please contact our support team at [email protected] to inquire about the most suitable payment methods for your country of residence.
7.2. Please note that the minimum and maximum deposit amount depends on the method you choose.
7.3. Vave also is not responsible for the lost funds deposited from third party accounts.
7.4. Kindly note that due to the nature of cryptocurrencies, deposit limits may vary greatly while adding funds through the cryptocurrencies or the MoonPay payment system. If you want to limit your gambling in the casino, please, use any other available option.
7.5. Please note that your bank or payment service provider may charge you additional fees for currency conversion deposits in accordance with their terms and conditions and your user agreement.
7.6. The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the player’s residence. If a user made a deposit and did not place any wagers, we reserve the right to cover our fees in case the user requests a withdrawal.
8. Withdrawal policy
8.1. The minimum and maximum amount for withdrawal depends on the payment method you decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system, the amount will be withdrawn in instalments. Your withdrawals will be processed as soon as possible, however, please keep in mind that for some payment options, your withdrawal request may take up to 3 days to process.
8.2. Crypto withdrawals will be made to your stated cryptocurrency wallet address when making a valid withdrawal request.
8.3. If the website mistakenly credits your Player Account with a bonus or winnings that do not belong to you, whether due to a technical issue, an error in the paytables, a human error, or otherwise, the amount of the bonus and/or the winnings from such bonus will remain website property and will be deducted from your Player Account
8.4. In certain circumstances and with respect to certain customers Vave casino may decide not to reimburse service charges imposed by payment systems on deposits or withdrawals, which Vave casino usually reimburses.
8.5. Please note that even for supported countries the Company is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.
8.6. You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain beyond the influence of The Casino and are limited to the equivalent of 16 USDT.
8.7. The Company reserves the right to check the player’s identity prior to processing payouts, holding any pending withdrawals during that time or cancel them. In some cases, the Website can request a selfie with an ID, a selfie with an ID and a special sign, or a phone call. Failure to pass verification within 2 weeks will lead to account closure and any winnings confiscation. In case, of false personal data provided by the player, the withdrawal can be refused and the user account can be terminated. The player will be informed thereof by email. In some cases The Company may require verification via a live video call.
Verification criteria for the identity document must include: name, photograph, date of birth, citizenship.
Also we can require selfies with the identity document: it’s preferable that the player’s hands are visible, a thorough check for editing / photoshop manipulations will be run. Optionally, a selfie can be requested with an identity document + a sheet of paper on which the name of the website and the current date are written.
The verification needs to be completed within 14 days of the initial request; otherwise, the account will be terminated and all withdrawals suspended.
8.8. In case your winning is 50 000 USDT (or equivalent in other currency) or higher, vave, in exceptional cases, reserves the right to pay the winning in equal parts within 30 days at a maximum.
8.9. For players with an active self-exclusion period or active account restrictions (maximum loss, wager amount, deposit, and maximum bet amount) the following maximum withdrawal limits apply: 500 USDT (or equivalent in balance currency) a day, 1500 USDT (or equivalent in balance currency) a week, 5000 USDT (or equivalent in balance currency) a month. These limits will also apply to inactive accounts. An account is considered inactive when not being used for making deposits, playing or making bets, or when it’s inactive due to any other reasons during 1 month. Finally, please keep in mind the Casino is not a financial institution. Your account will thus not bear any interest and no conversion or exchange services will be offered at any time.
8.10. In case of account closure, if there are still funds in your account, a transaction fee of 12.5 EUR (or equivalent in another currency) will be added for a manual bank transfer made by our team.
8.11. The wagering requirement must be completed in full before the funds can be withdrawn from the account. The deposit amount must be wagered at least 3 (three) times for Casino/Live Casino bets and/or 1 (one) time for Sports bets prior to requesting a withdrawal.
8.12. The Vave Security Service is entitled to:
• decline cash withdrawal requests if deposits were made through e-payment systems;
• refuse any withdrawal should the deposit or withdrawal amounts be inconsistent with bets placed (the Customer must place bets adding up to the total amount minimum odds of 1.1). Permitted withdrawal amounts shall be calculated based on the amount of the bets placed from any given deposit;
• refuse any withdrawal if the betting account is misused. In this case your account must be verified before a withdrawal can take place.
9. Refund policy
9.1. If you want a refund of a deposit you made, please contact the support department. You can do it with the form on site, or via email. A refund request will only be considered if made within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if the Player alleges that another individual has accessed his/her Player Account.
9.2. Before a refund is processed, all bonuses and winnings in your balance will be deducted to calculate the amount to be refunded.
9.3. If the refund amount is less than the minimum processed by the payment provider, the company has the right to refuse the refund.
10. Anti-fraud policy
10.1. The Company has a strict anti-fraud policy. If the player is suspected of fraudulent actions including but not limited to:
• participating in any type of collusion with other players;
• development of strategies aimed at unfaithful winnings;
• fraudulent actions against other online casinos or payment providers;
• chargeback procedures with a credit card or denial of some payments made;
• going bankrupt in the country of his residence;
• providing incorrect personal data during registration;
• low-risk roulette play where the player betting equal stakes for both black/red or even/odd covering 25 or more out of 37 numbers on the table. (Placing bets on black/red only covers 36 of 37 possible numbers).
• opposite betting.
sports betting: actions aimed at placing bets on opposing outcomes of the same event.
casino: placing wagers on conflicting outcomes within the same casino game; live game; table game.
• other types of cheating
• The Company reserves the right to terminate the user account and suspend all payouts to the player. This decision is at the sole discretion of the Company and the player will not be notified or informed about the reasons for such actions. The Company also reserves the right to inform the regulatory bodies of such fraudulent actions performed by the player.
10.2. The administration of the casino reserves the right to call its players if regarded as a necessary part of verification. The account will not be verified and the winnings will not be processed until a conversation with the manager takes place (the call is made to the phone number specified for the player’s account). In case the phone number is invalid or missing, giving grounds to suspect fraud, the casino reserves the right to terminate the account and confiscate the winnings. If the player does not pass the procedure within two weeks, the account will be permanently closed and the winnings confiscated. Such actions may help to reduce fraudulent actions and avoid negative practice in the future. In case the player has a duplicate account with bonuses, or same ID, or used a few accounts from the same browser, or same playing scheme at both accounts, the casino reserves the right to terminate such accounts and withhold the winnings. If a customer avails of registration free spins while his/her county differs from the IP address, the administration of the casino reserves the right to terminate such an account and withhold the winnings in order to avoid negative practices in the future. If a customer or group of customers is suspected of abusing a promotion, Vave reserves the right to void the bonus and any winnings.
10.3. Abusing a promotion means:
• Making maximum allowed bets on high variance games in order to increase balance;
• Decreasing stake after a big hit and switching to low variance game;
• Making deposits with only bonus promotions without free cash deposits;
• The Customer bonus ratio (bonuses : wager) is more than 40%.
10.4. The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of:
• use of stolen cards;
• chargebacks;
• creating more than one account in order to get an advantage from casino promotions;
• providing incorrect registration data;
• any other actions which may damage the Casino.
10.5. The Casino reserves the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without any obligation to state a reason or give prior notice. The Casino reserves the right to retain payments if suspicion or evidence exists of manipulating the casino system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or change any games or events being offered on the Website.
11. Dormant accounts
11.1. An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for twelve (12) consecutive months. If your Player Account is deemed to be inactive, the Casino reserves the right to charge a monthly administrative fee of 10 USDT or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive.
11.2. You authorise the Casino to debit this fee from your Player Account at the beginning of the month following the day on which your account is deemed inactive, and at the beginning of every subsequent month that your account remains inactive. The Casino will stop deducting the fee if the account balance is zero or if the account is re-activated.
12. Complaints
12.1. You are free to contact our customer service team according to the instructions found on the Website to make any complaints regarding our services. The complaints are handled in the support department and escalated in the organisation of the Casino in case the support personnel did not solve the case immediately. You will be informed about the state of the complaint to a reasonable level. If the dispute is not resolved at the casino management level, you can contact any independent body, gaming authority or the licensing regulator listed on the Website. In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation. When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.
13. Disclaimer of liabilities
13.1. The player is aware of the fact that gambling on the website may lead to losing money. The Company is not liable for any possible financial damage arising from the use of the website.
13.2. The Company is taking effective measures to protect the player’s private data from any unauthorized use and is only making it available to parties involved in providing gambling services through the website. Notwithstanding this, the Company is not responsible for how the information is further treated by third parties, for example, third-party software providers or affiliates. Treatment of player’s private data by such parties subject to the terms and conditions of these parties if any.
13.3. The Company is not liable for any hardware or software defects, unstable or lost Internet connections, or any other technical errors that may limit the player’s access to the website or prevent the player from an uninterrupted play.
13.4. In the unlikely case where a wager is confirmed or a payment is performed by us in error, the Company reserves the right to cancel all wagers accepted containing such an error, or to correct the mistake by resettling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.
13.5. If the Casino mistakenly credits your Player Account with a bonus or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error, or otherwise, the amount and/or the winnings from such bonus will remain the Casino property and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of incorrect crediting, you are obliged to notify us immediately by email.
13.6. The Casino, its directors, employees, partners, service providers:
- do not warrant that the software or the Website is/are fit for their purpose;
- do not warrant that the software and Website are free from errors;
- do not warrant that the Website and/or games will be accessible without interruptions;
- shall not be liable for any loss, costs, expenses, or damages, whether direct, indirect, special, consequential, incidental, or otherwise, arising in relation to your use of the Website or your participation in the games.
13.7. You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims, and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
13.8. You acknowledge that the Casino shall be the final decision-maker of whether you have violated the Casino’s Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website.
13.9. The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interest and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.
13.10. Internet gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to complete this transaction.
13.11. Cardholder’s responsibility to know the laws concerning online gambling in his or her country of domicile.
13.12. Participation of minors in offered on this website activities is prohibited.
14. Privacy notice
To understand how we use your personal information, you may view our Privacy Policy here.
15. Responsible gaming
15.1. Gambling at an online casino should always be aimed at entertainment. However, there is a certain percentage of people who lose control over themselves while gambling. Before starting to play, it is important to understand that gambling should never be viewed as a source of income or a means of recovery from debts. It is useful to keep track of the time amount of money spent at an online casino daily. If you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise considering several measures that can help, such as setting Personal Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies.
15.2. You may look through detailed explanation of gambling addiction and prevention of it here
15.3. To assist you in gambling responsibly we offer the Personal Limits feature. If you want to set up any limits – you should contact customer support at [email protected]
15.4. Deposit Limit. A limit on your deposits for a day, a week, or a month. Loss Limit. A limit on your losses in the casino for a day, a week, or a month. Please note the loss is based on the initial deposit and not winnings attributed to the deposited amount. If for example you deposit 50 USDT, set a Loss Limit of 10 USDT and then go on to win 1000 USDT, you can still lose more than 10 USDT of the 1000 USDT balance, as it is based on the initial deposit instead of the winnings. Wager Limit. A limit on the amount wagered during a day, a week, or a month. Cooling-Off Limit. You can set a Cooling-Off Period for 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit with the Casino and will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. The Cooling-Off period is applied to your account immediately. Upon its expiration, your account will automatically be re-activated. Self-Exclusion Limit. You can set a Self-Exclusion Limit for 6 months, 9 months, or 1 year. Upon doing so your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active. Please note that if you are self-excluded from the casino for an indefinite period of time, the funds remaining on balance will be paid according to the casino limits. If you are self-excluded for a definite period of time, the funds remaining on balance will be paid according to the casino limits only when the period of self-exclusion expires.
15.5. You may also contact our support team at [email protected] and inform us about your decision to stop gambling at the Website for a certain period of time or forever. We will take all measures to block your access to your account and make sure that you receive no promotional materials.
15.6. External Help
You may contact any of the following organisations for consultation and support:
15.7. Protection of Minors
- The Casino only accepts players who are at least 18 years old and uses all available methods to stop any attempts of minors to register and play on our Website. The Casino reserves the right to ask for proof of identity and in case the player has not reached the legal age to play, access to the Website will be denied immediately.
- However, we realize that due to the wide availability and nature of the Internet people under the legal age still have a chance to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites. There is special software that can help in this matter. Please visit the following websites for more information:
General bonuses terms
1. GENERAL TERMS
1.1. Any sport bonuses are not available for players from Russia.
1.2. The maximum winnings that will be paid out resulting from any free bonus or free spins without a deposit will be 50 USDT or equivalent in cryptocurrency.
1.3. The maximum winnings that will be paid out resulting from a cashback bonus, a vave points bonus, a tournament bonus, any deposit bonus, VIP bonus, a weekly bonus will be 10000 USDT or equivalent in cryptocurrency. Please note that any amount in excess will be forfeited prior to requesting a withdrawal. The time-frame set for reviewing each specific case is 14 working days.
1.4. Only one bonus is awarded per person (e-mail/browser/device/IP address), unless stated otherwise.
1.5. The maximum bet with an active casino bonus is 5 USDT or equivalent in cryptocurrency, unless stated otherwise in special terms for the bonus. Purchasing any game features, including but not limited to respins, will add to your bet amount. If the player exceeds the maximum bet when the bonus is active, Vave reserves the right to cancel the bonus and the associated winnings.
1.6. To get a deposit bonus, the player needs to make a deposit of at least 20 USDT or equivalent in cryptocurrency.*
*Minimum deposit amount may vary in different bonuses.
1.7. To use the free spins, the player needs to visit the client area, open the “Active Promotions” tab, and activate the free spins. They will then become available for the corresponding slot.
1.8. When using an activated bonus, real money from the player’s account is wagered first and then bonus money.
1.9. You can claim only one bonus at a time. Deposit-related bonuses cannot be stacked.
1.10. All deposit bonuses must be wagered the number of times, specified in the bonus terms, before the player can withdraw the winnings received through them.
1.11. If a player is suspected of abusing a free spin promotion or hasn’t wagered the amount of deposit made to receive these free spins at least 3 (three) times (excluding bets made on table games), Vave management, at its sole discretion, reserves the right to cancel all free spin bonuses and any winnings acquired from them.
1.12. If, for any reason, the selected deposit bonus did not get activated, the player must seek assistance from the customer support team before playing. If the selected deposit bonus wasn’t activated and the player spent some or all of their funds, the selected deposit bonus cannot be added manually.
1.13. Comp Points may be exchanged for bonuses. General bonus terms are applied to these bonuses unless stated otherwise.
2. Casino bonus wagering general terms
2.1. Wagers on slots contribute 100% towards bonus wagering requirements (except for the games listed below). Table games and live dealer games do NOT count towards bonus wagering requirements.
2.2. Games from jackpot are excluded from bonus promotions. The following games are excluded from the bonus promotion offer:
1×2 Gaming: Craps
Amatic: Aztec Emerald, Fruit Loop, Scarab Treasure, Princess of Pearls, Wild Hearts
BGaming: Rocket Dice, Blackjack Surrender, Foxy Wild Heart, Plinko, WBC RIng of Riches, Zorro Wild Heart
Booming: Surfin’ Reels, Wombaroo
Betsoft: Dr. Jekyll & Mr. Hyde, Fruitbat Crazy, Max Quest: Wrath of Ra, Lava Gold, Pinocchio, Spinfinity Man, Split Way Royal, Sugar Pop, Sugar Pop 2: Double Dipped, Super 7 Blackjack, Take The Bank, Take The Kingdom, Take Olympus, Take Santa’s Shop, Tens or Better, The Hive!, The Mystic Hive, Three Card Rummy, Triple Edge Poker, Vip European Roulette, WhoSpunIt Plus, Zoom Roulette
Endorphina: Ninja
Epic Media: 1429 Uncharted Seas (TK), Hope Diamond (Blueprint)
Evoplay: Fluffy Rangers, Forgotten Fable, Rocket Stars, Night of the Living Tales
Felix Gaming: Deep Blue Jackbomb, Lines of Magic
Habanero: Bomb Runner, Candy Tower, Egyptian Dreams Deluxe, Fly!, Happiest Christmas Tree, Jellyfish Flow, Jump!, Knockout Football, Knockout Football Rush, London Hunter, Magic Oak, Marvelous Furlongs, Presto!, Pumpkin Patch, Rolling Roger, Santa’s Village
iSoftbet: Ambiance, Mega Boy, Roo Riches, Super Fast Hot Hot Respin, Tree of Fortune, Vegas High Roller
Kalamba: Bangkok Dreams, Crystal Cavern, Dino Odyssey
Mascot: Bastet and Cats
NetEnt: Dead or Alive, Dead or Alive 2, Dead or Alive 2 Feature Buy, Devil’s Delight, Jingle Spin, Knight Rider, Lucky Angler, Reel Rush 2, Reel Steal, Robin Hood: Shifting Riches, Scudamore’s Super Stakes, Serengeti Kings, Single Deck Blackjack Professional Series, Street Fighter II: The World Warrior Slot, The French Roulette, Rome: The Golden Age, The Wish Master, TXS Hold’em Professional Series, Wilderland, Wonders of Christmas
Nolimit City: Book Of Shadows
Nucleus: Wild Cherry Blast, Wins Ahoy
NYX: 300 Shields, Jackpot Jester 200000, 1429 Uncharted Seas, Lil Devil (BTG), Royal Mint (BTG)
OnlyPlay: Crystal Crush, Inca Son, Juicy Crush, Myths of Bastet
Play’nGo: Baker’s Treat, Eye of the Kraken, Golden Legend, Happy Halloween, Hugo 2, Mahjong 88, MULTIFRUIT 81, Pearls of India, Pimped, Rage to Riches, Royal Masquerade, Sea Hunter, Tower Quest
Playson: Solar Temple (Infingame), Solar Queen (Infingame), Solar King (Infingame)
Playtech: Age of the Gods: Ruler of the Seas, Shields of Rome, Storms of Ice Power Play Jackpot, Wild Lava, Savage Jungle, Viking Runecraft
Pragmatic: 3 Kingdoms – Battle of Red Cliffs, Bronco Spirit, Cash Elevator, Dragon Kingdom – Eyes of Fire, Golden Beauty, Jade Butterfly, Jungle Gorilla, Queen of Gold, The Champions, Wild Depth
Push Gaming: Bison Battle, Jammin’ Jars 2, Wild Swarm, Wizard Shop
Quickfire: 3 Tiny Gods, 300 Shields, Africa X UP, African Quest, Agent Valkyrie, Age of Conquest, Alchemy Blast, Astro Legends: Lyra and Erion, Art of the Heist, Augustus, Beautiful Bones, Bikini Party, Book of Oz, Bookie of Odds, Break Da Bank Again Respin, Castle Builder, Castle Builder II, Cool Buck, Craps, Dragon Dance, Elite of Evil: Portal of Gold (Gamevy), Flower Fortunes, Forsaken Kingdom, Gems Odyssey, Gems Odyssey 92, Gods Of Power, Goldaur Guardians, Golden Stallion, Hot Ink, Le Kaffee Bar, Lil Devil, Lucky Clucks (Crazytooth), Magic of Sahara, Medusa, Monster Blast, Peek-a-Boo – 5 Reel, Pets Go Wild, Rabbit in the Hat, Reel Gems, Retro Reels, Retro Reels Diamond Glitz, Retro Reels Extreme Heat, Santa Goes Wild, Scrooge, Sisters of Oz WOWPOT, Solar Queen (Playson), Spectacular Wheel of Wealth, Stardust, Sweet Chilli, Tomb Raider – Secret of the Sword, Tomb Raider, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade – Las Vegas, Village People Macho Moves, Wheel of Wealth Special Edition, Wheel of Wealth, Wild Orient, Zombie Hoard
Quickspin: Skulls Up!
Red Tiger: 5 Families, Ancients Blessing, Aztec Spins, Bombuster, Diamond Blitz, Dynamite Riches, Lucky Fridays, Spin Town, Three Musketeers, Reel Heist, Well Of Wishes
Relax: 3 Secret Cities (4ThePlayer), 100 Bit Dice (4ThePlayer), Book of 99, Clover Fortunes, Deep Descent, Frequent Flyer, Hellcatraz, Kingmaker (BTG), Lil Devil (BTG), Marching Legions, Royal Mint (BTG), Slot Vegas Megaquads (BTG), Trail Blazer (Northernlights), Treasure Pirates (Boomerangstudios), Wizard Shop (Push Gaming)
Spinomenal: 1 Reel Egypt, 1 Reel Fruits, 1 Reel Halloween, 1 Reel Monkey, 1 Reel Xmas, Cupids Strike 2, Divine Forest, Lemur Does Vegas, Summer Splash, Mines of Gold, BlackJack
Slotegrator: Solar King, Solar Temple
Swintt: Egypt King
Thunderkick: 1429 Uncharted Seas
TrueLab: Crypts of Fortune, Mining Factory, Victoria Wild
Yggdrasil: Alchymedes, Ancient Eclipse, Cauldron, Cazino Cosmos, Dark Vortex, Dwarf Mine, Double Dragons, Football Glory, Hammer of Gods, Holmes and the Stolen Stones, Jackpot Raiders, Johnan Legendarian, Jokerizer, Legion Hot 1, Ozwin’s Jackpots, Rise of the Valkyrie Splitz, Robin Sherwood Marauders, Spina Colada, The Hot Offer, The Dark Joker Rizes, The Royal Family, Towering Pays Valhalla, Tut’s Twister, Vikings Go to Hell, Vikings Go Berzerk, Vikings Go To Valhalla, Victoria Wild, Wicked Circus, Wolf Hunters
Wazdan: 9 Lions, Black Horse, Black Horse Deluxe, Butterfly Lovers, Hot 777, Hot 777 Deluxe, Larry The Leprechaun, Larry the Leprechaun Easter, Reel Hero, Relic Hunters and the Book of Faith, Sonic Reels
2.3. Both the bonus and the winnings will be removed once the bonus expires.
2.4. Any bonus can be cancelled before meeting the wagering requirements. Otherwise, by cancelling the bonus the player accepts that all the winnings gained while playing with this bonus, if any, and the bonus amount are deducted from the player’s bonus balance. Please contact Vave customer support to learn more about cancelling a bonus.
2.5. Players can change currency only after the first stage of the welcome bonus has been completed. For instance, if the player already made a deposit of 20 USDT or equivalent in cryptocurrency as the first stage of the welcome bonus, they can later use a different currency for the second deposit.
2.6. Players can request a withdrawal of their deposit prior to meeting the wagering requirements. However, in this case, the bonus and any resulting winnings will be forfeited.
2.7. If the customer has more than one active bonus, wagering to release the bonus funds will start with the first bonus credited to the account.
3. ADDITIONAL TERMS
3.1. The management of Vave reserves the right to withhold or seize any bonuses or winnings gained as a result of fraudulent or otherwise unfair practices.
3.2. Bonuses offered by Vave are intended for genuine recreational players only. The bonuses are not intended to give away free money to players classified as “bonus hunters” or “bonus abusers”. The Vave management will review all player accounts and classify them at their discretion. In the event a player is classified as a “bonus hunter” or “bonus abuser”, all winnings and bonuses will be voided.
3.3. Using bonuses to play games with accumulated benefits in the course of gameplay (Ex: Free Spins meters or other game features unlocked following some gameplay) and coming back to the game following the zeroing-out of the wagering requirements to trigger or unlock the feature and collect the accumulated benefits or related winnings – in this case all winnings and bonuses will be voided.
3.4. At Vave it’s forbidden to abuse the bonus offers available (the customer bonus ratio (bonuses : wager) is more than 40%). If any such cases come to light, the casino reserves the right to seize any winnings gained as a result of abusing the bonus offers and disable the option of using any bonuses with that account in the future.
3.5. It’s forbidden to postpone any playing rounds, including free spins and bonus rounds, for the time when you no longer need to play the bonus through and/or make new deposit(s).
3.6. It’s prohibited to use bonus funds purely to progress through bonus stages (e.g. collecting 9 out of 10 coins to get the bonus feature) and then the final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to get the bonus feature), switching to real money bets when bonus funds have been forfeited, lost or cleared and converted to cash. All the winnings gained during that play may be considered void.
3.7. Vave reserves the right to change these terms at its discretion at any time.
3.8. Max bet limit 5 EUR/USD or equivalent in cryptocurrency includes bets doubling after a game round has been completed and bonus rounds purchased within the game.
3.9. In the case of freebet usage, if the betslip is calculated as a return, the free bet amount is not refunded.
4. SPORT BONUS WAGERING GENERAL TERMS
4.1. Outright and Racing category bets will not count towards wagering the bonus.
4.2. Only settled bets count towards the turnover requirements.
4.3. Returned bets, canceled bets, draw bets, cashed-out bets (including partial cash-outs), or bets placed with a free bet do not contribute towards the wagering requirement.
4.4. Only bets that contain unique events will count towards wagering completion. All bets containing the same event/s will not count.
4.5. All bonuses and winnings will be removed once the bonus expires.
4.6. If you have any unsettled bets made from the bonus balance at the point when you complete wagering the bonus, these bets will be void.
Additional info
Vave – Exceptional Crypto Casino
ave is a brand-new casino that is infused with modern technology and revolutionary solutions. We set ourselves the challenging task to bring up a user-friendly platform for any crypto and gaming enthusiast. We have reached our audience and are now ready to push the online gaming industry to new horizons.
Elevated Crepto Betting Experience
Cryptocurrencies are associated with safety, independence, and anonymity. Why not combine crypto features with the thrill of playing your favorite casino games? Vave offers all of that along with an unprecedented gaming experience.
Generous Crypto Bonuses
Yes, you get it right. You will get your bonuses in crypto. Enjoy deposit bonuses and a reload bonus either for sportsbook or casino. Regardless of your previous experience with casino offers and promotions, Vave has an ace up its sleeve to make your head go round.
Vave Rescue Rangers
Our friendly team never slumbers and is always ready to help the players with any issues and questions they may face along the way.
Blockchain Deposit & Withdrawals
Since Vave is a crypto-based casino, you will have the opportunity to deposit and withdraw crypto, which makes handling finances so much easier and quicker. Sign up for an account to check all supported crypto coins and choose the most convenient for you.